Privacy Policy
Last updated: April 12, 2026
Overview
This website is operated by Eric Helsel LLC. We respect your privacy and are committed to being transparent about how we handle information when you visit erichelsel.com.
Information We Collect
Chatbot Conversations
When you use the chat feature on this site, your conversation is stored so we can provide better, more personalized responses. This includes the messages you send and the responses you receive. If you voluntarily share personal information during the conversation (such as your name, company, or email), that information is stored as part of the conversation record.
Local Storage
We use your browser's local storage to save a randomly generated identifier. This allows us to recognize return visitors and provide continuity in conversations. This identifier contains no personal information and can be cleared at any time by clearing your browser data.
Analytics
We use Google Analytics to understand how visitors use this site. This collects anonymized data such as pages visited, time on site, and general geographic region. No personally identifiable information is collected through analytics.
How We Use Your Information
- To provide and improve the chat experience on this site
- To personalize responses based on your conversation history
- To understand whether our services may be a fit for your business needs
- To improve the website and its content
What We Don't Do
- We do not sell your information to third parties
- We do not share your conversations with anyone outside of Eric Helsel LLC
- We do not use your information for advertising or retargeting
- We do not collect payment information through this site
Third-Party Services
This site uses the following third-party services:
- Anthropic (Claude AI) - powers the chatbot. Conversations are processed through their API. See Anthropic's privacy policy for details.
- Google Analytics - anonymized website usage data.
- Vercel - website hosting and infrastructure.
- Cal.com - appointment scheduling, if you choose to book a call.
Data Retention
Conversation data is retained for the purpose of improving our services and maintaining continuity for return visitors. If you would like your conversation data deleted, contact us and we will remove it promptly.
Your Rights
You have the right to:
- Clear your local storage at any time to reset visitor identification
- Request deletion of your conversation data
- Ask what information we have associated with your conversations
Contact
Questions about this privacy policy? Reach out through the chat on this site or book a call at cal.com/eric-helsel.